Submit a Care Referral

Attention:

Due to coronavirus (COVID-19), the Dean of Students Office staff are working remotely until further notice. To reach us, please call 812-855-8187 or email vpsa@indiana.edu and we will be in touch to support you and answer any questions you may have. 

If you have a dire or critical financial need, please apply for COVID-19 Emergency Funding.

If you have questions about what other options might be available to you financially during this time, we encourage you to review your financial options in Student Central. If you or a student you care about is struggling, please consider completing a Care Referral.

We hope you and your loved ones are well and safe.

Get help for yourself or someone else

We know that sometimes students experience challenges that affect their ability to be successful at Indiana University. A Care Referral is an easy way to request help with an issue or concern, especially if you don’t know which office or department to contact.

Submit a Care Referral

If it’s an emergency

Please be aware that the Care Referral system is not monitored 24 hours a day. If you have a life-threatening emergency, call 911.

Who can submit a Care Referral?

Anyone who is concerned about the safety or well-being of an IU student—including parents, IU faculty and staff, community members, and other students—can submit a confidential Care Referral about that person. If you are a student, you have the option of submitting a Care Referral to get help for yourself.

Anonymous referrals are accepted; however, an anonymous report may limit our ability to address issues.

What kind of help is available?

A Care Referral can be submitted to get help with:

  • Academic or administrative issues (advising, attendance, grade appeals, financial aid concerns)
  • Personal issues (relationship or family issues, adjustment to IU)
  • Health or wellness issues (mental health concerns, substance abuse issues)
  • Behavioral issues (disruptive behavior in class, sudden behavior change, conduct policy violations)
  • Bias issues (harassment or discrimination)
If you’re experiencing changes in behavior such as difficulty getting out of bed in the morning, loss of appetite, or disinterest in hanging out with friends/doing activities you once enjoyed—submit a Care Referral. Care Referral is a great way to get help when you don’t know who to contact or where to get started.   
If you witness a friend struggling academically or financially, experiencing a mental health problem, or expressing feelings of loneliness—it’s important that they are supported. You can get them the help they need by submitting a Care Referral for them. Anyone can submit a Care Referral about an IUB student. 
If you have an academic or financial concern and don’t know who to contact for help, submit a Care Referral. Whether you have an inquiry about grade appeals, need help managing your financial aid, would like to be connected to academic resources, or just need someone to talk to—IU has the resources to help. By submitting a Care Referral, you will be connected with appropriate campus and community resources to help resolve your issue.
Whether you're away from campus or never left, IU is here to help you connect. Remote learning can be challenging. If you're feeling alone or have another concern and don't know who to contact or where to begin, submit a Care Referral. By filling out a Care Referral, you will be connected to campus and community resources that help with academic, personal, health and wellness, behavioral, or bias issues. Submit at Care Referral at https://go.iu.edu/care.

What happens after a Care Referral is submitted?

You can expect to receive acknowledgment of your Care Referral during regular business hours within 48 hours of submitting it. It will be reviewed by the members of the Care Team in the Office of the Dean of Students, who will follow up with the student and connect them with appropriate support and resources. With the intention to protect the student's privacy, please understand that you may not learn the outcome of your Care referral submission.

Get help now

Submit a Care Referral