Submit a Care Referral

Attention:

Due to coronavirus (COVID-19), the Dean of Students Office staff are working remotely until further notice. To reach us, please call 812-855-8187 or email vpsa@indiana.edu and we will be in touch to support you and answer any questions you may have. 

If you have a dire or critical financial need, please apply for COVID-19 Emergency Funding.

If you have questions about what other options might be available to you financially during this time, we encourage you to review your financial options in Student Central. If you or a student you care about is struggling, please consider completing a Care Referral.

We hope you and your loved ones are well and safe.

Get help for yourself or someone else

We know that sometimes students experience challenges that affect their ability to be successful at Indiana University. A Care Referral is an easy way to request help with an issue or concern, especially if you don’t know which office or department to contact.

Submit a Care Referral

Who can submit a Care Referral?

Anyone who is concerned about the safety or well-being of an IU student—including parents, IU faculty and staff, community members, and other students—can submit a confidential Care Referral about that person. If you are a student, you have the option of submitting a Care Referral to get help for yourself.

Anonymous referrals are accepted; however, an anonymous report may limit our ability to address issues.

What kind of help is available?

A Care Referral can be submitted to get help with:

  • Academic or administrative issues (advising, attendance, grade appeals, financial aid concerns)
  • Personal issues (relationship or family issues, adjustment to IU)
  • Health or wellness issues (mental health concerns, substance abuse issues)
  • Behavioral issues (disruptive behavior in class, sudden behavior change, conduct policy violations)
  • Bias issues (harassment or discrimination)
If you’re experiencing changes in behavior such as difficulty getting out of bed in the morning, loss of appetite, or disinterest in hanging out with friends/doing activities you once enjoyed—submit a Care Referral. Care Referral is a great way to get help when you don’t know who to contact or where to get started.   

Description of the video:

(phone ringing) IU's Care Referral program is there for you don't know where to turn to help you or help a fellow Hoosier. (phone ringing) (phone ringing) (phone ringing) > "Yeah. No, I'm actually really busy right now." If you're feeling lost and don't know wh submit a Care Referral. By filling out a Care Referral, you'll be connected to campus resources help with academic, personal, health and wellness, or bias issues. Get the resources you need. Submit a Care Referral today. > "I understand you've been struggling t so my hope is I can learn more about you and figure out the best way to support y with campus and community resources." If you or anyone you know could use thes please go to go.iu.edu/care

If you witness a friend struggling academically or financially, experiencing a mental health problem, or expressing feelings of loneliness—it’s important that they are supported. You can get them the help they need by submitting a Care Referral for them. Anyone can submit a Care Referral about an IUB student. 

Description of the video:

(background noise) Worried about a friend? > "Hey. Are we still meeting for coffee?" > "I'm actually really busy right now. No. Yeah, I'll talk to you later. Okay? I promise." IU's Care Referral program is there for you when you don't know where to turn to help yourself or help a fellow Hoosier. By filling out a Care Referral, you'll be connected to campus resources that help with academic, personal, health and wellness, or bias issues. Help your friends get the resources they need. Submit a Care Referral today.

If you have an academic or financial concern and don’t know who to contact for help, submit a Care Referral. Whether you have an inquiry about grade appeals, need help managing your financial aid, would like to be connected to academic resources, or just need someone to talk to—IU has the resources to help. By submitting a Care Referral, you will be connected with appropriate campus and community resources to help resolve your issue.

Description of the video:

> [Narrator] Feeling overwhelmed? Submit a Care Referral. IU's Care Referral is there for you when you don't know where to turn to help yourself or another student. Whether you're experiencing an academic, financial, or personal struggle, submitting a Care Referral will start the proccess of getting the support you need in order to be healthy, safe, and successful. > Usually what I do is introduce myself and tell you a little bit about my role. Then I'd love to hear more about you and what's going on and how we can support you. Does that sound okay? > [Narrator] Get the resources you need. Submit a Care Referral today. To learn more, visit go.iu.edu/care.

Whether you're away from campus or never left, IU is here to help you connect. Remote learning can be challenging. If you're feeling alone or have another concern and don't know who to contact or where to begin, submit a Care Referral. By filling out a Care Referral, you will be connected to campus and community resources that help with academic, personal, health and wellness, behavioral, or bias issues. Submit at Care Referral at https://go.iu.edu/care.

Description of the video:

> Hey guys, I just want to say thanks for helping me study today. I really needed it. I just kinda wish we were in person though. > This was actually really great, but I have a meeting in like three minutes, so I gotta bounce. Bye guys! > [Narrator] Struggling with remote learning? Submit a Care Referral. IU's Care Referral is there for you when you don't know where to turn to help yourself or another student. Whether you're on campus this semester or not, IU is here to help you connect. By filling out a Care Referral, you'll be connected to campus and community resources that help with academic, personal, health and wellness, behavioral, or bias issues. > And so really what I'd love to do is hear more about you and what's going on, and then we can talk about maybe some resources that I can connect you with to make sure you're getting the support you need and having the experience you want here at IU. So why don't you tell me a little bit about what's going on? > [Narrator] To learn more, visit go.iu.edu/care.

What happens after a Care Referral is submitted?

You can expect to receive acknowledgment of your Care Referral during regular business hours within 48 hours of submitting it. It will be reviewed by the members of the Care Team in the Office of the Dean of Students, who will follow up with the student and connect them with appropriate support and resources. With the intention to protect the student's privacy, please understand that you may not learn the outcome of your Care referral submission.