We know that sometimes students experience challenges that affect their ability to be successful at Indiana University. A Care Report is an easy way to request help with an issue or concern, especially if you don’t know which office or department to contact.Submit a Care Report
Get help for yourself or someone else
If it’s an emergency
Please be aware that the Care Report system is not monitored 24 hours a day. If you have a life-threatening emergency, call 911.
Who can submit a Care Report?
Anyone who is concerned about the safety or well-being of an IU student—including parents, IU faculty and staff, community members, and other students—can submit a confidential Care Report about that person. If you are a student, you have the option of submitting a Care Report to get help for yourself.
Anonymous reports are accepted; however, an anonymous report may limit our ability to address issues.
What kind of help is available?
A Care Report can be submitted to get help with:
- Academic or administrative issues (advising, attendance, grade appeals, financial aid concerns)
- Personal issues (relationship or family issues, adjustment to IU)
- Health or wellness issues (mental health concerns, substance abuse issues)
- Behavioral issues (disruptive behavior in class, sudden behavior change, conduct policy violations)
- Bias issues (harassment or discrimination)
What happens after a Care Report is submitted?
You can expect to receive acknowledgement of your Care Report during regular business hours within 48 hours of submitting it. It will be reviewed by the members of the Care Team in the Office of the Dean of Students, who will follow up with the student and connect them with appropriate support and resources.